Interim operations activity is normally deployed to help resolve or implement process and procedure, either in a key business area, or across the board.

The goal of a project is therefore often measured in Time Savings and Efficiency Gains which then directly equate to more time available for revenue generating activity and reduced costs. Example projects include:

• Review, map and re-map current process work flows
• Create a franchise kit for use with prospective franchisees
• Implement Customer Relationship Management systems
• Undertake skills needs analysis and source / develop required training
• Assist in Merger & Acquisition integration
• Establish management hierarchy and exit strategies
• Integrate new IT / Telephony / Communication systems
• Create / review Quality Procedures – re accreditation

Links: How We Work – Sales and Marketing – Operations – Finance+MI – Compliance